Welcome
Welcome to www.neutrogena.in , the Neutrogena® Store website (the "Site"). The Site is owned by Johnson & Johnson Limited (the "Company") This written policy (the "Privacy Policy") is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this Site and certain related services. Please be sure to read this entire Privacy Policy before using, or submitting information, to this Site. This site is intended for use by residents of India.
1. Policy
The policy of the Company is to respect and protect the privacy of our users. To fulfill this policy, the Company agrees to exercise the precautions set forth in this written policy (the "Privacy Policy") to maintain the confidentiality of information provided by you in connection with accessing and using the Neutrogena® Store website (www.neutrogena.in ). This Privacy Policy sets forth the Company's current policies and practices with respect to non-public personal information of the users of the Site.
2. Your Consent
By using this Site, you agree with the terms of this Privacy Policy. Whenever you submit information via this Site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
3. About Children
This site is not intended for children/minors under the age of 18. We will not knowingly collect personally identifiable information via this site from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to the websites
4. Collection of Information
The Company only collects personal information about individuals when specifically and knowingly provided by such individuals ("Registered Users"). For example, when you register with the Site, you will be asked to provide personal information such as your name, mailing address, e-mail address, date of birth, gender, phone number and billing information. Registering with the Company may allow you to participate in various activities on the Site such as ordering products, taking advantage of promotions, entering contests or sweepstakes, responding to surveys, uploading videos, posting messages or subscribing to e-newsletters or other mailing lists. The Company uses the Site to provide the Company's services. If you want us to exclude your name from these mailings, please follow the "opt out" procedures set forth below.
5. Use and Disclosure of Information
Except as otherwise stated, we may use information collected via this site to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for any other purpose specified. In addition, we may make full use of all information acquired through this site that is not in personally identifiable form.
If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We may disclose personally identifiable information you provide via this site to other Johnson & Johnson Operating Companies worldwide that agree to treat it in accordance with this Privacy Policy and use it for the same purposes.
In addition, we may disclose your personally identifiable information to third parties, located in India and/or United States and/or any other country, but only:
1. to contractors we use to support our business (e.g., fulfillment services, customer service, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy. For example,; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
2. in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy; or
3. where required by applicable laws, court orders, or government regulations. In addition, we will make full use of all information acquired through this site that is not in personally identifiable form.
4.when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the rights of the Company or to anyone that could be harmed by such activities.
6. Access, Correction, Deletion of Your Personal Information
You can contact the Company by e-mail at Neutrogena@ndslindia.com to learn if we are keeping personal information about you. If the Company does have personal information about you, we will provide you with a readable copy of such personal information at no charge.. To keep personally identifiable information that you provide via this site accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list. Further, if you do not want your personal information shared with third parties in the manner discussed in Section 5, "Use and Disclosure of Information," please notify the Company by e-mail to Neutrogena@ndslindia.com or click here to contact us.
7. Opt-Out Procedures
You may always opt-out of receiving marketing communications from us. If you do not wish to receive future e-mail communications from the Company, send an e-mail to Neutrogena@ndslindia.com with the word "remove" in the subject line.
8. Security of Information
You can be assured that personal information collected through the Site is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our subscribers is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only selected Company officials and contractors have access to via password. We encrypt your personal information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions and . the Company nor its authorized distributor have stored any information with respect to your credit/debit card/net banking details.Third party banking, processing agents and distribution institutions shall receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
9. Passive Information Collection
As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection. Your Internet browser automatically transmits to this site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This site may also collect anonymous information from your computer through cookies and Internet tags or Web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this site might not work without cookies.
This site may use and combine such passively collected anonymous information to provide better service to site visitors, customize the site based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the site for your use. Such information is not combined with personally identifiable information collected elsewhere on the site unless you have consented.
An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve services to our consumers.
A "cookie" is a bit of information that a Web site sends to your Web browser that helps the site remember information about you and your preferences.
"Session" cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on Web sites and to collect aggregate statistical information. This site uses session cookies.
"Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the Web site visitors find most valuable, and customizing the Web site based on your preferences. This site uses persistent cookies.
"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Web site server information such as the IP address and browser type related to the visitor's computer. This site uses Internet tags.
"Navigational data" ("log files," "server logs," and "clickstream" data) and "Internet Tags" are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This site uses navigational data.
10. Links
This Site may contain links to the websites of third parties not affiliated with the Company. The Company is not responsible for the privacy practices or the content on any of these other websites, including any sites that may indicate a special relationship or "partnership" with the Company. The Company does not disclose unique identifiers to those responsible for the linked sites. The linked sites, however, may collect personal information from you when you link to their site. This collecting of information is not subject to the control of the Company To ensure protection of your privacy, always review the privacy policies of the sites you visit by linking from this Site.
11. How to Contact Us
If you have any questions, comments, requests or concerns related to this Privacy Policy or the information practices of this site, please send a mail at Neutrogena@ndslindia.com or click here to contact us.
12. Changes to this Privacy Policy
If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on 19th January 2011.
13. Other Terms
Your use of this site is subject to our Legal Notice and Terms of use.
